Discussion Initiation
Helpline Service "Number Against Sorrow" Expands Scope to Support Children and Young People
The "Number Against Sorrow" (KJT), a helpline service in Germany, has been providing confidential support to children, adolescents, and sometimes adults since 1980. Originally established as a grade telephone for children and young people concerned about poor academic performance, the service has since expanded its scope to encompass a broader array of issues.
The Children and Youth Telephone of the Düsseldorf Children's Protection Association, another similar service, offers free, anonymous, and confidential support to children and young people dealing with problems such as family conflicts, bullying, violence, and abuse.
The "Number Against Sorrow" continues to provide counseling services for children and young people throughout the year, addressing a wide range of concerns. From performance pressure, fear of failure, or conflicts, to more complex issues such as emotional distress, abuse, or other crises, the service is available to help alleviate fears and find a good solution.
Bernhard Müller-Hildebrand, the coordinator of the KJT, emphasises the importance of confiding in someone. He states that by doing so, fears can be addressed, and a strategy to tackle the problem can be developed.
The adjustment in the concept of the "Number Against Sorrow" was made to accommodate the diverse issues affecting young people. Over time, it became evident that the issues affecting young people are diverse, leading to an adjustment in the service's approach.
In addition to telephone and online contacts, the KJT has provided email counseling for over 30 years, giving children and young people seeking advice the time they need to express themselves and develop a strategy to tackle their problems.
Parents can discuss with their children the possibility of seeking early advice in the next school year, ensuring they have the necessary support to navigate any challenges they may face. The "Number Against Sorrow" remains a valuable resource for both children and parents, operating anonymously and confidentially, and providing its services free of charge.
The "Number Against Sorrow" (KJT) now supports children and young people in handling not only academic pressures but also mental health issues related to emotional distress, abuse, and various crises. In line with this, science and health-and-wellness, particularly mental health, are integrated into the service's expanded scope, ensuring a holistic approach to addressing the diverse needs of young people.
