Online healthcare service for Covid-19 patients made available through 3 applications, provided by the Health Ministry.
In response to the ongoing Covid-19 pandemic, the Public Health Ministry has recommended that patients seek free online medical consultations. Over the past week, from May 18 to the present, 12,524 new Covid-19 cases have been recorded.
The National Health Security Office (NHSO) has made these recommendations, and they encourage the public to utilise telemedicine services during this time. The NHSO has partnered with several telemedicine applications to provide free consultations for Thai nationals covered by the national 30-baht health insurance scheme.
Three such applications are Saluber MD, Clicknic, and Mordee. These apps enable users to consult doctors online at no cost, receive medication by mail or local pickup instruction, and navigate Covid-19 care remotely.
Saluber MD, provided by Sooksabai Clinic, can be registered at https://telemed.salubermdthai.com/ and contacted via Line ID @smdthailand. The service offers consultation, preliminary diagnosis, and self-care advice. If medication is needed, delivery is arranged where available, or users get prescriptions to fill locally.
Clicknic, operated by Clicknic Health Clinic, can be consulted via Line ID @clicknic for free doctor consultations under the 30-baht scheme. The service includes Covid-19 and general health consultations, prescription if necessary, and guidance for moderate or severe symptoms.
Mordee, from Chivi Borrirak Clinic, can be accessed through Line ID @mordeeapp with similar services for initial diagnosis and medication support.
For severe cases, if telemedicine care is insufficient, patients will be referred to hospitals or admitted for inpatient care. The government assures the public that the Covid-19 treatment guidelines aim to ensure appropriate, safe, and effective use of medication.
Mild cases without pneumonia or risk factors should receive symptomatic outpatient care under physician discretion. Antiviral treatment will be provided as necessary for severe cases. For asymptomatic or mild Covid-19 cases, outpatient care is recommended without antivirals, as most recover naturally.
The Department of Disease Control reported these new cases, and the Department of Medical Services has updated patient care guidelines aligned with the latest medical knowledge. The updated guidelines include protocols for diagnosis, treatment, and infection control in hospitals regarding Covid-19.
In addition, help with transportation to hospitals is available through the National Health Security Office’s hotline 1330 for serious cases.
Over the past week (May 11-17), there were 49,065 new Covid-19 cases reported. The government continues to encourage the public to follow health and safety guidelines and seek medical help when needed, whether through telemedicine services or in-person care.
